Brand and Customer Experience Self-Assessment

How Does Your Brand Experience Stack Up? Discover how your brand compares to exclusive industry benchmarks and get custom, actionable insights.

Knowing What Your Customers Want From Your Brand Isn’t Easy​

Our quick assessment highlights gaps, benchmarks your results, and delivers instant insights to boost your customer experience and brand efforts.

How Does It Work?

 

1. Take the Self-Assessment: Answer some key questions about your brand from the perspective of your customer (takes less than 3 minutes).

2. Review Your Personalized Report: Instantly see how your brand stacks up with custom data from your industry.

3. Put Your Insights into Action: Leverage your report’s recommendations to elevate your brand experience

How Are Your Results Analyzed?

 

Using the same powerful tech as our Apex solution, our self-assessment blends advanced behavioral science and AI to reveal how your marketing or customer experience measures up against industry benchmarks. By analyzing the 16 core desires that drive customer decisions, our algorithm uncovers the emotions and behaviors that power loyalty and advocacy in your market.

Get an Actionable Brand Experience Strategy in Less Than a Week

You’ve seen how you perceive your brand, now uncover how your customers truly feel and transform those insights into a better brand experience.